FAQs

How long does my order take to ship?

When it comes to shipping your order, we strive to provide you with a seamless experience. Orders are processed when received, ensuring prompt handling and dispatch. You have the option to choose between two shipping methods: express or standard. Whether you're in a hurry or prefer a more economical choice, we've got you covered.

Do you offer international shipping?

Our services extend beyond borders, offering international shipping to bring our products to customers worldwide. Please note that for international orders, standard shipping rules apply from our base in Australia. Rest assured, we're committed to delivering your order efficiently and reliably, no matter where you are.

What is your return policy?

At our store, customer satisfaction is our top priority. If for any reason you find that any aspect of your hamper doesn't meet your expectations, please don't hesitate to reach out to us. While we currently do not offer refunds, we are dedicated to ensuring that our products continually improve and exceed your satisfaction. Your feedback is invaluable to us, as it helps us refine our offerings and make them even better. Our goal is to provide you with an exceptional experience, and we appreciate the opportunity to address any concerns you may have. Thank you for entrusting us with your satisfaction, and we look forward to serving you better with each and every purchase.